Talking to a Computer?

call centreI feel like I’m in need of mystic advice. I don’t really like to take advice from anyone…not since the incident in which the SatNav told me to drive into a bus shelter and I chose to do so, destroying a prize pumpkin and causing a kitten to have a heart attack that ruined his career in the show ring. That was a dark time in my life, and you can understand why I might not want to revisit it so soon. Still, while I’m done taking orders from technology, the mystical ways are still open to me. At least they don’t give me mental images of disappointed kittens with broken hearts, watching from the sidelines while their peers win awards.

Really, I just love to answer calls. I used to work for a call answering service around Sydney, and I’m thinking of getting back into the game. That doesn’t change the fact that live call answering has advanced far beyond my understanding. I hear you can even get answering machines that pass a call onto an entirely different agency, so they deal with the overflow while you blissfully chat to whoever it is you’re chatting to. It’s a way of getting more business done, and everyone says I should use my skills as a verbal communicator to answer phones because SO many people just hate the thought of talking on the phone and I get where they’re coming from. I’m a great communicator. But I’d be surrounding myself with technology, and not only that, it’s technology that could potentially do my job.

Maybe I should go back to ruining the dreams of innocent kittens and sometimes hopeful pumpkin farmers. But call answering services are here to stay. I could work with them, or against them.

My crystal ball is clouded, possibly by dust. Please come back later. – Joanna